Hello!

is there a way to not send an activation email and activate the user automatically when someone registers on the site?
If so, where would I need to go to remove this feature?

Edit:

When users sign up for our site, an activation email is immediately sent to their email. This email contains an activation link - they click their link, and the account is activated. We want to disable this feature entirely. When users sign up, they should receive no email.

The reason we want to disable this feature is because the URL / link in the email does not work. When users do click the link, they receive a 403 Forbidden error message. If we can get this to work, that would be splendid.

So, we either want to a) get the URL in the email to work properly or b)Eliminate the email functionality altogether.

Does that help?

Hi Kimberly,

I don't get the point of your question clearly :) you said you want to not send an email activation but you said you want to remove this feature ?

To automatically activate user after registration (without email notification) you must set your New User Account Activation into "None" if you want user automatically activate without email notification.. if you set to "Self" or "Admin", user will received an email notification after registration..

to set this field, go to your joomla backend > user manager > click options (on right side of your screen) > change New User Account Activation value into "None"
Warm Regards,

David

Hi David,
I am sorry, but your suggested solution (listed below) didn’t resolve anything as new users are still getting emails to activate their account.

joomla backend > user manager > click options (on right side of your screen) > change New User Account Activation value into "None"

Furthermore, the link within the email doesn’t even work when clicked on, and the users are not notified when the administrator enables their account. Why can’t my users just be activated by default? I don’t want to manually activate every single user manually; I just need this email to go away!

Also, I am personally receiving administrator notifications when users are registering at the site. How can I change this so I don’t receive any further notification for standard users?

Thank you!

Hi Kim,

can you give me access to your joomla backend ? i want to see your settings and maybe i can try my settings about email notification after registration.. by the way, what do you mean about "standard users" ??

So let me clear this case again :)
1. you want your user automatically activated and can directly login without admin activation or email activation link
2. you want admin don't receive any email on every user register on your site.

That's it right ??

Hi David,

I've updated our thread with working user credentials. We have multiple team members responding to the same threads. I've had to give you an existing super user account because currently our site is not allowing us to create new super users.

So to give you a detailed list of what we're trying to accomplish:
1) Users should not have to "activate" their accounts. They should be automatically activated when they sign up. They should also not receive an email requesting them to click any activation link.
2) "Certain" user types require manual "enabling" by the site administrator after submitted user account information is reviewed. In our case, "Organizations" and "Suppliers" need to be reviewed before they are "enabled". Their account should still automatically "activate" like every other user, but will only be "enabled" when the site administrator manually does so. These user types should receive an email when an administrator "enables" their account. That will be the only email sent out. This email should state something along the lines of "Your account has been enabled by the site administrator. You may now log in."

We don't have a problem with the site admin receiving emails anymore. I figured out how to fix this.

I hope this makes sense. We appreciate all of your help! Please let me know if you need any additional information.

Hi Kim,

You got 500 internal server error when i checked your backend and i can't register from frontend.. it always said "Session expired. Please try again later."

can you check this for me please.. i need to register to frontend as standard user ("Individual") and certain user "Organization" to make sure standard doesn't get email notif..

Warm Regards,

David

David wrote: Hi Kim,

You got 500 internal server error when i checked your backend and i can't register from frontend.. it always said "Session expired. Please try again later."

David

I just tried the credentials in the original post: they work for me. Can you try using another browser?

Hi Kim,

sometimes it shown 500 internal server error, i'm using chrome and firefox..

Until now i can't register from your frontend (me and 3 of my friends trying register on your site from front end and got same message as i explain on my previous post)..

Maybe you can give me FTP acccess so i can inspect to your cpanel directly :)

Warm Regards,

David

Update - users can now register for the site. Please try again and let us know if you experience any problems. The 500 error should no longer occur.

EDIT: I've also included in our post info FTP information. Thank you for all of your help!

EDIT2: The OP has been updated to more accurately reflect our objectives.

Hi Kim,

i tried to registration as test01, test02, test03 which is each account registered as different profile type..

if i registered as Individual - profile type : i didn't got any email activation (just information email if i registered on your site)
if i registered as Organizations / Supplier - profile type : i got email activation, but when i clicked this activation link, i got 403 - error page..

This is a bug on JS 3.1.0.4 & 3.1.1.. our developers told me this issue have been solved on JS 3.2 RC1.. but i don't want suggest you to upgrade into JS 3.2 RC1 because this is not stable version yet.. if you want to try this version, maybe you can try it on your development site, not on your live site and don't forget to BACKUP ENTIRE SITE + DATABASE before upgrade because your customization will be overwritten with new installer.

By the way, do you still get email notifications when i registered ?

Warm Regards,

David

Hi Kim,

i have been uploaded some files to give you the quick fix about this problem.. i changed your :
components/com_community/controllers/register.php
components/com_community/models/register.php
components/com_community/views/register/view.html.php
language/en-GB/en-GB.com_community.ini

but i have been renamed the original file with "- ori.FileName".. when i want to test register on your page, i got 500 Internal Server Error again.. could you help me about this error ? because i need to test my quick fix can work or not on your site :)

Warm Regards,

David

We have been having issues with the link to register new users getting an Internal server error. It says there is an error on line 38 of the register/index.php file when site debugging is enabled.

We are currently restoring the site from a backup from before the error started to occur. The backup was from roughly 3 hours ago. We will let you know when it is finished.

Hi, just wanted to let you know that the site is back up and I think we have the emails handled in a way that works for our situation (we created an override to alter the text on the emails that are sent out).

Thank you! I'll have another question in just a moment, but i'll start a new thread for that and say this problem is resolved.

Hi Kim,

Wow, thanks for your effort about that.. by the way this issue have been fixed on jomsocial 3.2 RC1 :)

Thanks again Kim :)

Warm Regards,

David