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JSPT asking to log in during registration process

12 years 6 months ago
  • Andras's Avatar
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Hi there! I do have a little problem.

I select a plan and it goes to next page for User information (name,email,username,password) and Terms and Conditions. Clicking NEXT it should take me to ask Basic Information (Gender,About me) and Contact Information (Phone, address etc etc) BUT instead it says User Name / Password with "Please login first" in the red bar at the top (this url is com_users).

Can you help me to fix this?
Thanks a lot
PS: site is under construction and on temporary space

12 years 6 months ago
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Hi, Andras.

May I have link to registration form?

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12 years 6 months ago
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Hi Michal!

Here you go: http://uzemorvos.info/elofizetes/elofizetesi-lehetosegek.html?group_id=3 You can choose any of three.
Thanks a lot!

12 years 6 months ago
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from this one please: uzemorvos.info/component/community/register.html?fromPayplans=1

12 years 6 months ago
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Hi, Andreas.

Link you provided is in different domain than supported domain zenehobbit.hu.
You have JomSocial Pro subscription and only one domain is supported.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
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12 years 6 months ago
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Hi Michal,

Thank you for your quick response. We will use JomSocial only on one site - zenehobbit.hu - of course, but we didn't want to start with a half-done site that's why we are testing everything on an another domain. In couple days we will transfer everything to zenehobbit.hu. We couldn't work on zenehobbit.hu domain as there is an another site running there.

Please do help me if you can with the above one, thanks a lot in advance!

12 years 6 months ago
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Hi, Andreas.

Please edit your first post and under Miscellaneous enter credentials to your developer site.

I think that in this case you should contact with JSPT developers too...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
12 years 6 months ago
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  • Andras
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Hi Michal!

I do not want to give the login info, sorry about that.

Anyway, thank you for your kind help, the 'Awesome Support' as your logo says! I hope I can figure this out soon myself.

Thanks!

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