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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Twitter Plugin Not working

10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,

I have created an app in twitter and then added the api key and api token in the plugin and then activated it.
then when I went to the customize my profile I am getting this error

"Failed get the request token." for twitter setting.
Please let me know the exact cause for this error.

Waiting eagerly for your response

10 years 2 months ago
Licenses:

Hi, Mohammed.

This is a known issue, we will fix it soon.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

I am not asking to fix the app. I am asking if there is an error in Customer key and customer security key. what this error is all about??

10 years 2 months ago
Licenses:
JomSocial Expired Socialize Expired

Please try to provide a video tutorial or updated tutorial for that as twitter app creation method has changed

10 years 2 months ago
Licenses:

Hi, Mohammed.

OK, I'll add a developer to this thread, so he could take a look.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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