I would like to change the email address for email notification. Where I can change?

My email notification are entered in spam folder now and I woule like to change another email address and test it.

Can you please open all the email notifications including groups, events etc.?

Are there any limites for email notification? For example if we have thousands of members and every day many email notification. Are there any limites or it depends on the server?

Hi, Linda.

You can change email from which emails are sent in Global Configuration -> Server -> Mail Settings

You can set your own limits for e.g New messages in JomSocial -> Configuration -> Anti Spam (look attachment).

No, you can't set a limit for notifications. Number of emails sent during some period of time could depends from your server settings. Also please check if your email address or email server IP it not blacklisted. You can check it with this tool: www.mail-tester.com/

Tester will also advise you what and how you can improve in your emails. Just resend email notification to spam tester.

I have changed the email address to the website domain but it still goes to spam box.

Any suggestions?

I look at www.mail-tester.com/ but not sure how it works.

Hi, Linda.

1. Enter www.mail-tester.com/
2. Copy email address e.g This email address is being protected from spambots. You need JavaScript enabled to view it. under "First, send your email to:"
3. Enter your email box connected to email addres from which you're sending notifications
4. Find one of notification letters
5. Forward it to email address that you copied from www.mail-tester.com/
6. Go back to www.mail-tester.com/
7. Click "Then check your score"
8. Results will be diplayed
9. At the end of the list is information about blacklists