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Jom Social Help Needed ASAP!!!

12 years 8 months ago
Licenses:
JomSocial Expired

I am opening up the support topic here:http://www.jomsocial.com/forum/modules-plugins-and-applications/7556-jom-social-features?start=14

We are at the point where we need you guys to login to our site to fix the issues stated:

What we would like to do is remove the status feature from user profiles. We can see employees posting useless information there and maybe abuse this feature. So can you please explain how we can hide this function from user profiles? Now this feature still needs to work with Jom Social user groups. We currently have user groups set up as levels of management for example. Executives have their own private group to discuss matters between themselves only, we also have a managers, Intranet, Ecommerce, ect groups. So all functions of a group need to be in tact with the removal of the status of the user groups.

Group Admin - We are still having issues with the group admin feature. If you see in the following screenshot: gyazo.com/1cd9c5221a01cda4d1ef8055e5e3ede8
the group admin options for members does not show all of the options. This needs to be fixed.

In the previous thread we had we were told that the template we have is causing the issue. We removed the template and used the default template and still had the same issue so our template is NOT the issue.

After 5 months of no support, we are not happy, so this needs to be fixed TODAY ASAP!

12 years 8 months ago
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  • Paul
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Hi Adam,

To directly make the modification to your site we would need you to provide FTP login details can you please edit your first post and add ftp details then i am happy to look at it for you

12 years 8 months ago
Licenses:
JomSocial Expired

Currently we have a plugin called Profiles that allows admins to access FTP files and modify them if needed:

gyazo.com/2adc48ab3586dfed00704961d114fef5.png

12 years 8 months ago
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  • Paul
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Hi Adam,

I have had a look at the customization you wanted and applied it to the page that Sinisa gave you the instructions for in the previous post. I have modified the file /components/com_community/templates/default/frontpage.index.php on line 223 the following has been added to hide the status box.

<?php /* mod added by jomsocial */ ?>
			<div style="display:none">
			<?php $userstatus->render(); ?>
			</div>

12 years 8 months ago
Licenses:
JomSocial Expired

The status issue is fixed. We now need to fix the group admin error. If you see in the following attachment, all of the options for users withing the group are not showing up. This needs to be fixed asap.

Also are we able to get the red theme for jom social back? The grey is something we do not want.

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12 years 8 months ago
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  • Paul
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Hi Adam,

The change i made was to the default Jomsocial template i think changing it back will mean the modification will need to be applied there as well. Because this is an older version of Jomsocial i cannot check it on my local installations. Change the Jomsocial template back to the red and if it re appears i can get onto your site and make the modification in the red template.

The issue of the group management box being hidden behind the frame of the site is a Site template conflict where your site template is causing a conflict with a style in Jomsocial. From memory this is something that would need to ask our designers if they know what style causes the conflict. iI noticed that site access is not working so if you need me to look at anything further please re enable the access

12 years 5 months ago
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Hi Adam
We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Moderators: Piotr Garasiński
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