Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
I apologize for not getting back to you sooner. We apparently had a real issue on our forum and some posts simply were not visible for us. I realize this is very late, but is there anything we can do for you at this time? Do you still need help?