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Can't install jabuilder in J!3.8

6 years 6 months ago
  • Josep M's Avatar
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  • Josep M
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I just tried installing jabuilder in vanilla 3.8 Joomla install and found an error during install, both in package and component files, rest installed OK.

Warning

JInstaller: :Install: Error SQL You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'COLLATE='utf8_general_ci' ENGINE=MyISAM AUTO_INCREMENT=0' at line 1
Extension Install: SQL error processing query: DB function failed with error number 1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'COLLATE='utf8_general_ci' ENGINE=MyISAM AUTO_INCREMENT=0' at line 1
SQL =
COLLATE='utf8_general_ci'
ENGINE=MyISAM
AUTO_INCREMENT=0
;
×

Error

Error installing component

6 years 6 months ago
Licenses:

HI, Joseph.

Thank you for contacting us.
I assign JA Builder developer to investigate this issue further.
He'll contact you at Monday (due to time zone differences).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Kindly edit your first post and submit a temp super user details for staff.
I will check this issue directly on your site.

Regards

6 years 6 months ago
Licenses:

HI, Josep.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
We have released an update for JA Builder.
Kindly download and install the latest version of JA Builder that has a fix for this issue.

Regards

Moderators: Piotr Garasiński
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