Hello
The RS Tickets PRO component is not mobile responsive with the Socialize template but is responsive with other templates. The component uses bootstrap.
Do you have any suggestions on how to resolve this issue?
Thank you,
John
Hi, John.
Thank you for contacting us and reporting this issue.
I need to see that issue.
Please:
1. Edit your first post.
2. Click switch below main text field:
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3. Provide your site details: backend URL, admin credentials and FTP:
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4. Let us know that you provided credentials by posting in the same thread.
Hi, John.
I'm sorry but credentials seems to not work - I can't log in.
Hi,
to fix the issue please put this CSS code at (if the not exist, please create it):
/templates/socialize/css/custom.css
@media (min-width: 768px) {
.form-horizontal .control-group .controls { margin-left: 0px;}
}
Hello
I have received two slightly different css codes, the one sent in the email is
@media (min-width: 768px) {
.form-horizontal .control-group .controls { margin-left: 180px;}
}
where the forum post is different.
@media (min-width: 768px) {
.form-horizontal .control-group .controls { margin-left: 0px;}
}
I have tried placing both in the template, css, custom file and neither of them work.
I have cleared cache too, but no luck.
Can you have a look again please?
Thank you
John
Hello,
That is working now, thank you. Could you please have a look at the dashboard
demo.doctorsee.me/patient-data/case-records-secure
?
Can you advise how to have the three boxes (create case, view cases, search cases) align beside each other rather than underneath eachother?
Thanks again,
John
Hi John,
Please you try this css code :
ul.thumbnails.rst_dashboard_items li {
width: 31.33%;
float: left;
margin: 4px;
list-style: none;
}
#rsticketspro_dashboard_knowledgebase .row-fluid .span4 {
width: 31.33%;
float: left;
margin: 4px;
list-style: none;
}