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Unable to login with facebook

7 years 11 months ago
  • Navin's Avatar
    Topic Author
  • Navin
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  • Posts: 1
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Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

Hello,

Facebook login shows following error:
"We're sorry, but administrators are not allowed to associate their accounts with Facebook."

I have tried with many email id but still unable to login. I have also tried to create a new facebook app but still there is no luck.

Please help.

7 years 11 months ago
Licenses:

Hi, Navon.

You're trying to associate your profile with FB account?
Is your Joomla! account/profile an admin?
If so - you can't do that whet notification explains.
Rather create regular user (Joomla! group "Registered") and associate your FB account with it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 11 months ago
  • Navin's Avatar
    Topic Author
  • Navin
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

Any new user unable to login with facebook. And new user is not admin by default.

7 years 11 months ago
Licenses:

Hi, Navin.

Notification that you posted above suggested something else... it apply to JS profile / FB profile association.
Your issue is caused by lack of FB configuration in JomSocial:
i.imgur.com/dWXdYMm.png
So no integration is made - no FB button is displayed: i.imgur.com/6OVElX5.png
Also buttons available in your login form are NOT related in any way with JomSocial.
Browse to Backend -> Components -> JomSocial -> Configuration -> Integrations and provide necesary credentials.
Please, read this documentation: documentation.jomsocial.com/wiki/Setting_up_Facebook_Connect

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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