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Undefined error Associate Facebook account to existing user

8 years 5 months ago
  • antonio's Avatar
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  • antonio
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ISSUE SUMMARY:
Hi, when i try to associate existing user to Facebook account i have Undefined error. New registration works.


STEPS TO REPLICATE:
1 Click to Login /Registrati in home page
2 Click to Sign in with Facebook
3 i choose A member of this site
4 i set username and password of existing user
5 i have undefined error
RESULT
EXPECTED RESULT
Associate facebook account to existing user account
BROWSER
Chrome/IE Explorer/Edge/Firefox

8 years 5 months ago
Licenses:

Hi, Antonio.

It seems that your FB app is not configured properly: i.imgur.com/Uyrl3VF.png
Please, read: documentation.jomsocial.com/wiki/Setting_up_Facebook_Connect

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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8 years 5 months ago
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Michal wrote: Hi, Antonio.

It seems that your FB app is not configured properly: i.imgur.com/Uyrl3VF.png
Please, read: documentation.jomsocial.com/wiki/Setting_up_Facebook_Connect


Thanks, i created new application but the problem is again here... with new registration it works, but if i want associate existing user not works....

8 years 5 months ago
Licenses:

Hi, Antonio.

I'm sorry but I just registered on your site via FB without any issue:

i.imgur.com/QKTjEha.png
i.imgur.com/PA2AjRR.png

You configured your app on FB to work with www.photosocial.it ... so previously mentioned by issue by me apply to photosocial.it (without www). Consider to add 301 redirection to your .htaccess so visitors will be redirected to www.photosocial.it .

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
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Michal wrote: Hi, Antonio.

I'm sorry but I just registered on your site via FB without any issue:

i.imgur.com/QKTjEha.png
i.imgur.com/PA2AjRR.png

You configured your app on FB to work with www.photosocial.it ... so previously mentioned by issue by me apply to photosocial.it (without www). Consider to add 301 redirection to your .htaccess so visitors will be redirected to www.photosocial.it .


Thanks Michal,
new registration works.....i have the error when i try associate existing user in JomSocial with FB account

Antonio

8 years 4 months ago
Licenses:

Hi, Antonio.

Profile association also works without issue for me:

i.imgur.com/n78Rh0l.png
i.imgur.com/LH8KmLW.png

Please, check my account michal3.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: antonio
8 years 4 months ago
  • antonio's Avatar
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JomSocial Expired

Michal wrote: Hi, Antonio.

Profile association also works without issue for me:

i.imgur.com/n78Rh0l.png
i.imgur.com/LH8KmLW.png

Please, check my account michal3.


Maybe i found my problem : www.jomsocial.com/forum/modules-plugins-...-profile-page#149617
When I did the test I logged as admin...

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