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Facebook button is not working !!!

8 years 7 months ago
  • Udi's Avatar
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ISSUE SUMMARY:
Hi,

Facebook button is not working in Signin / SignUp screens.

It worked smoothly till yesterday night.

No change was made.

Please assist.

regards,
Udi

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

8 years 7 months ago
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Hi, Udi.

Does it apply to your live site or dev site?
If to dev site - I don't have access to it to do a initial test.

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8 years 7 months ago
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Hi Michal,

Live site !!!

https://gh-c.org/index.php/component/users/?view=login

or: https://gh-c.org
Blue button - login
Green - signup

regards,
Udi

8 years 7 months ago
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Hi, Udi.

I don't have access to your site backend.
Did you recently changed template?
Please, test this issue on Joomla! default template "Protostar".

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
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Hi Michal,

I didn't change temolate for several month.

I did per your request - default template "Protostar".

link - https://gh-c.org/index.php/2014-03-06-12-20-29#top

I sent you invitation to login to the server (mail - This email address is being protected from spambots. You need JavaScript enabled to view it.).

I updated login details.

Regards,
Udi

8 years 6 months ago
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Hi, Udi.

I assign developer tot his thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Udi
8 years 6 months ago
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Hi,

I installed the new version again.

Problem is still exist.

regards,
Udi

8 years 6 months ago
Licenses:

Hi Udi,

seem the issue from facebook it self. that button as iframe and click event not related with jomsocial.
here the iframe srouce:

https://www.facebook.com/plugins/login_button.php?app_id=664076786966343&channel=https%3A%2F%2Fs-static.ak.facebook.com%2Fconnect%2Fxd_arbiter%2FR_qmi4A5CC2.js%3Fversion%3D41%23cb%3Df1d4fe0aa%26domain%3Dgh-c.org%26origin%3Dhttps%253A%252F%252Fgh-c.org%252Ff234f806c%26relation%3Dparent.parent&container_width=131&locale=he_IL&login_text=%D7%94%D7%AA%D7%97%D7%91%D7%A8%20%D7%91%D7%90%D7%9E%D7%A6%D7%A2%D7%95%D7%AA%20%D7%A4%D7%99%D7%99%D7%A1%D7%91%D7%95%D7%A7&scope=email%2Cuser_birthday%2Cuser_about_me%2Cuser_website%2Cuser_education_history&sdk=joey

could you please trying it by using English language? because your site is a live site, I dont dare make any changes.

Regards

The following user(s) said Thank You: Udi
8 years 6 months ago
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Hi Albertus,

Thank you.

I used the link you sent in the Chrome but nothing happened, except the fb label ..

I'm not familiar with coding - it would be better if you do it please.

To test it - I adjust the J login - https://gh-c.org/index.php/component/users/?view=login

Regards,
Udi

8 years 6 months ago
Licenses:

Hi,

please turn off IP blockers at your server. I cant access administrator page. got forbidden message (403).
that code that I provided, mean the issue seem at facebook side.

But I still need todo something at backend to make sure it again.

Regards

8 years 6 months ago
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Hi,

Due to the hosting regulation I have to handle it manually.

You can send me your IP (dynamic is fine) or send me your email and the system will send you an invitation to log-in.

regards,
Udi

8 years 6 months ago
Licenses:

Hi,

here my IP:
180.247.229.152

and here my email (just in case):
This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

The following user(s) said Thank You: Udi
8 years 6 months ago
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Hi,

IP is allowed.

Sent you invitation for backup :-)

Thank you.
Udi

8 years 6 months ago
Licenses:

Hi,

I click invitation mail:
כתובת ה IP 125.164.240.218 נוספה לרשימת הגישה המיוחדת למשך 7 ימים

bot still got 403 Forbidden. please advice

Regards

The following user(s) said Thank You: Udi
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