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Facebook login on iPad not working

9 years 9 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
I can't get the Facebook login to work on an iPad (tested several browsers), nothing happens when pressing the login button. ( works fine with iPhone and computer). Any hint how to adress this issue ( I use a yootheme based template)

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 9 months ago
Licenses:

Hi.

I asked our support staff to test this issue. I'll update you with results ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
Licenses:

Hi.

This issue seems to be caused by your current template. Please, switch to default Joomla! template and try again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
Licenses:
JomSocial Expired

Hi !
Yes, the theme is the problem , any suggestion how to override this ( custom.css) ?

9 years 9 months ago
Licenses:

Hi.

If template cause the issue you should contact with it developer an ask for possible solutions or workarounds... or fixes.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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