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facebook login failed

9 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi, after upgrade to 4.0.7 facebook login doesnt work! First of all,a popup message appears then disappears.

Secondly, we want when someone tries to login with facebook, to choose his own password and then login with that.
Is this possible in the current version of jomsocial?

9 years 10 months ago
Licenses:

Hi, Antonis.

I can't test your issue due to FB configuration error: prntscr.com/7hzols
Please, read this documentation and set your app correctly:
documentation.jomsocial.com/index.php?ti..._up_Facebook_Connect

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Antonios
9 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Thanks for your quick response.

Could you please try again, i forgot to change the site's url.

Regards
Antonis

9 years 10 months ago
Licenses:

Geia, Antonions.

I'm sorry but issue is still present: prntscr.com/7icd9n

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Antonios
9 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi there,

Thanks for your response.

We managed to partly solve the problem, but now we are facing the following situation:
Our users are able to sign in and register with fb only from the register page, while from the first page they can’t.

However, if you login in with fb from the register page and then log out and try to login again from the first page the system fails to log you in, but if you refresh the page it seems that the user is logged in correctly.

Regards Antonis

9 years 10 months ago
Licenses:

Geia, Antonios.

I apologize, it seems that I'm repeating my self... but I still got the same issue: prntscr.com/7juxns
So I can't test what you report. Maybe I'm on wrong site?

Also could you describe STEPS to replicate your issue e.g

1. Browse here
2. do this
3. See this
4 result is...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

OK...
please visit this link ( tinyurl.com/o3sk8xb ) and try to connect with fb. The system should log you in correctly.
On the contrary, in the first page (the page you have already tried to connect to) the system failed to connect with fb.

Regards,
Antonis

9 years 10 months ago
Licenses:

Geia, Antonios.

I understand now. Did you customized frontpage of JomSocial?
Could you do a test and roll back your changes and use default layout?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Antonios
9 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

The problem was to the customized frontpage.
Thank you very much for your support.

Regards
Antonis

Moderators: Piotr Garasiński
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