Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Add Friend Screen is not on screen and FB connect not working

9 years 10 months ago
  • Bryon's Avatar
    Topic Author
  • Bryon
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Active

www.gradtutors.com/profile/weifeng

Hi, when I click "+connect", the popup screen is too low. and there is no facebook connect button.

I have upgraded to latest version of Jomsocial.

pls assist. thanks

9 years 10 months ago
Licenses:

Hi, Bryon.

It's seems to be caused by your current template.

Please, do a simple test - switch your template with Joomla! default template Protostar and check if issue persist.
If no - then it's your template and you should contact with your template developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Bryon's Avatar
    Topic Author
  • Bryon
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Active

Hi, I have tried it on protostar and the issue persist.

You may login to the website backend and try it. So probably not template problem.

9 years 10 months ago
Licenses:

Hi, Bryon.

I'm sorry, you're right. I checked once again and issue is caused by jReviews css.

Try add this code:

.joms-popup__wrapper .mfp-content {
    display: inline-block !important;
}

to: ROOT/templates/jsn_mico_pro/css/template_pro.css

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Bryon's Avatar
    Topic Author
  • Bryon
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Active

Hi,

It works now but the fb connect on the profile page is gone.
www.gradtutors.com/profile/hojinyee

9 years 10 months ago
Licenses:

Hi, Bryon.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

This a bug, we will fix it on next update

9 years 10 months ago
  • Bryon's Avatar
    Topic Author
  • Bryon
  • Offline
  • Fresh Boarder
  • Posts: 33
  • Thank you received: 0
Licenses:
JomSocial Active

Thanks

9 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

you're welcome

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved