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Having a problem with Facebook connect

9 years 4 weeks ago
  • Flavius's Avatar
    Topic Author
  • Flavius
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  • Fresh Boarder
  • Posts: 9
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Licenses:
JomSocial Expired

ISSUE SUMMARY: Please see below:
Submit for Login Review
Some of the permissions below have not been approved for use by Facebook.
Submit for review now or learn more.

Pam Hall Music will receive the following info: your public profile, email address, News Feed, birthday, status updates, education history, website and personal description.
Edit the info you provide


STEPS TO REPLICATE:
1Launch site
2 Go to Fan Club
3 lick register
4 Click Facebook connect
5
RESULT
EXPECTED RESULT
BROWSER

9 years 4 weeks ago
Licenses:

Hi, Flavius.

You don't need to have ALL permissions from Facebook, those basic one should be enough: your public profile, email address, News Feed, birthday, status updates, education history, website and personal description. Even from them not all will be used.

So this is fine.

I checked your site and it seems that your template cause issues with Facebook login/registrations. I switched to Joomla! default template and I could register/login without any issues and my FB data was successfully imported: prntscr.com/6o0xkx

Please check my profile Michał JomSocial.

So please, contact with your template developer to investigate further why template interrupts FB registration.


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