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Trouble Setting Up Facebook Integration

10 years 3 months ago
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I have already pasted the app ID and secret key in there. Is there anything else you need access for? There are multiple sites running on this account right now, and I don't want to risk having anything happen there.

10 years 3 months ago
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Hi, Jay.

I ask only access to deltareallysucks.com backend as I may need to create new app from scratch and then use new keys.
Need access to both ends (FB and JS) to test it properly.


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10 years 3 months ago
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Information added to first ticket.

10 years 3 months ago
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Hi, Jay.

Facebook make it ain't easy: prntscr.com/6nno57
I need to bypass this... I think that I should know answer to security question... please, ed it to credentials box...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
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Hi - I have edited the first post and added everything I know to add. I have given you access to everything you requested. Please advise the next steps. Obviously setting up the Facebook integration is not as easy as your documentation implies, or it would not have taken days so far.

10 years 3 months ago
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Hi, Jay.

I successfully logged in to FB and created an app.
But now I want to try it... and can't access your site:

prntscr.com/6o4vph

Same thing happens for backend.

Please, unlock your site for me, my IP is: 89.229.74.230


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
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Hi - I wanted follow-up with you folks since I have not heard from anyone there in several days. What is the current status regarding Facebook integration with my site?

10 years 2 months ago
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Hi, Jay.

I posted 01 Apr 2015 13:42 that but till now you didn't gave any sign that backend access was fixed.
When thread has "Pending Customer" status it's not visible till it's changed to "Pending Support".
Nevertheless it's done.
Please try it.
prntscr.com/6r6nd3

I set up new app "JS login".
I provided your site URLs.
Enabled it.
Went to Advanced Tab. At the bottom "Embedded browser OAuth Login" and enabled this option.
Didn't even send app for review.

I successfully registered on your site via FB.

Soon I'll update our FB integration documentation.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
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Hi - As I was instructed previously, I edited the original ticket. Please check that text.

Where you have it now is where I had it before. The process in Facebook is exactly where I was before. Are you telling me I waited all this time for absolutely nothing? That in fact I do not need any approval from Facebook for your extension to function correctly for users that want to log in using Facebook?

10 years 2 months ago
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Hi, Jay.

First of all, does it work for you?
Trying fix this issue for you I want also update our documentation for Facebook integration. as Facebook changed app creation rules.
So - does it work now?
I registered and my FB avatar and login data was imported... does it do the same for you?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Jay's Avatar
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Hi - It works just like it did about 10 days ago. Based on information from you folks, I thought it needed to have more done for the Facebook integration. So now you are saying leaving it as 'unapproved' by Facebook will work for the login bridge indefinitely?

10 years 2 months ago
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Hi, Jay.

It seems so. After I set up new app I get error that I solved enabling "Embedded browser OAuth Login".
Then after first try of app on your site I got notice that app wasn't reviewed.
But after second try notification was gone and I was able to log in... data was imported correctly.

So conclusion is that app doesn't need to be reviewed in case of simple login app... what is different that we experienced few months ago where review was obligatory. probably FB changes something again without warning.

Today I'll set another application for my test site and update our documentation.
I'm really sorry for confusion but I was confused as well...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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