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FB-connect button on homepage not visible after update to v4

10 years 1 month ago
Licenses:
JomSocial Expired

Hi guys,
Yesterday i updated my jomsocial to the latest version (V4.01). After the update is the FB-connect button not visible anymore on the frontpage. Can you help me on this?

cheers,

10 years 1 month ago
Licenses:

Hi, Farid.

You mean that button is gone: prntscr.com/6hwvai :D

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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10 years 1 month ago
Licenses:
JomSocial Expired

wah! what did you do? :)

10 years 1 month ago
Licenses:
JomSocial Expired

Ok. one more detail. It seems to work in Chrome, FireFox & Safari. But the button is not visible in Opera.

I am using Opera 28.0

regards

Attachments:
10 years 1 month ago
Licenses:

Hi, Farid.

I'm sorry but I've checked with Opera 28 and button is there: snag.gy/q6UCp.jpg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 weeks ago
Licenses:
JomSocial Expired

Hi Michal,
Sorry for reopening this topic again. But this issue keeps happening. When the button is not visble, refreshing will help. Sometimes it helps when hovering with the mouse above the button. The problem does not accure everttime though, that is why you could not reproduce it. It happens with every browser.

Could this be caused because of a conflict with the template?

10 years 2 weeks ago
Licenses:

Hi, Farid.

Hmm, I get I every time displayed... after short while as button is loaded from FB servers...
I could see in console:

FB.init has already been called - this could indicate a problem
Invalid App Id: Must be a number or numeric string representing the application id.


Maybe create new app using this instruction? documentation.jomsocial.com/index.php?ti..._up_Facebook_Connect

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 weeks ago
Licenses:
JomSocial Expired

Hi Michal,
Thank you for looking into this. This issue accured after updating to v4.01. Could this be as a result of a bug?

cheers

10 years 2 weeks ago
Licenses:

Hi, Farid.

No, it's rather not a bug but your site specific issue. Do upgrade to JomSocial 4.0.3 and then create new FB app according to instructions.
Then post here about results.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 11 months ago
Licenses:
JomSocial Expired

Is it possible that it might be cause by the change to API 2? Google is depricating API. Is FB-connect compatible with the new API?

regards

9 years 11 months ago
Licenses:

Hi, Farid.

Please, try with JomSocial 4.0.6.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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