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FB sharing gives an error

10 years 2 months ago
Licenses:
JomSocial Expired

Hi,

When trying to share a photo in FB i get this error. could you please look into this as soon as possible?

Attachments:
10 years 2 months ago
Licenses:

Hi, Galia.

Please, read here more about 401 error: www.checkupdown.com/status/E401.html
Did you send your Facebook app for review? Does your app has granted Facebook post permissions?

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10 years 2 months ago
Licenses:
JomSocial Expired

Hi Michal,

This is not a FB app just yet. so I am doing this via a microsite.

canongetcloser.com.my/canonget/

The twitter share works though. so what this should do is just to share the link of the picture. Please advise.

10 years 2 months ago
Licenses:

Hi, Galia.

Ok, I see.
When you click share, you're redirected to facebook.
Facebook is trying to reach your site to fetch sharing content... but it can't as you have htaccess password protection.
Try to reach canongetcloser.com.my/canonget/ from another computer, you'll be asked for password... also Facebook is asked...
Take it down and test again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Galia
10 years 2 months ago
Licenses:
JomSocial Expired

Hi Michal,

Oh yes, I totally forgot about the creds there. I will remove them and will try again. won't close this ticket just yet in case i still face the issue.

Thank you.

Moderators: Piotr Garasiński
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