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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Customize Sharing Process

10 years 3 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi,
i need to adding a sharing action in a custom page within Jomsocial template.
In the specific i want make the following action:

1. in a custom page it's possible to download a pdf
2. after i clicked "download" i want share a status on facebook with the same session of Jomsocial Facebook Connect.

This means that i need to know how to generate a new share with the facebook connect code in a custom page.

It's that possible? Where i can find a tutorial or tips?

I hope I was understandable

10 years 3 months ago
Licenses:

Hi, Magistro.

I'm sorry but your request is beyond our technical support.
I advise you to hire a professional developer to help you: www.jomsocial.com/jomsocial-developers

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:

Hi, Magistro.

I noticed that you have JomSocial Standard and backlink was removed.
This is violation of license agreement.
I must ask you to restore backlink to JomSocial on your site or we'll have to suspend you subscription.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:
JomSocial Expired Socialize Expired

I'm developer but i am a newbie with jomsocial. I need a tutorial or some tips.

From where was removed link? Can you tell me where so I can restore it?

10 years 3 months ago
Licenses:

Hi, Magistro.

I see, well, then you'll need a programmer skilled in JomSocial. On Support Forum we don't support extensive customizations like you requested.

Browse here: demo.jomsocial.com/
Scroll page to bottom and you'll see "Powered by JomSocial" link.
If you have JomSocial Standard - this link MUST be present.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
Licenses:
JomSocial Expired Socialize Expired

I don't need to know how to write code but I need to know which files I have to take a look ... it would be a good start to approach with jomsocial for me as a newbie.

For customizations...I don't need to know how to write code but I need to know which files I have to take a look ... it would be a good start to approach with jomsocial for me as a newbie.

10 years 3 months ago
Licenses:

Hi, Magistro.

Ekhm... so you want to customize code - implement new features... without any php knowledge? With all respect but it will be like trying to fix/tune car engine without any mechanic skills. I'm sorry in this case even knowing which file to look alone you'll do nothing.

Do as I advised - hire a developer to do it for you.

As for backlink - just upload original JomSocial files from JomSocial Standard package.

Also: you're using outdated version of JomSocial 3.2.0.5. Current version is 3.2.1.5.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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