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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Post Impounds messages on Facebook does not work

10 years 7 months ago
Licenses:
JomSocial Expired

Posting articles on Facebook is not working. When logging in using Facebook login dialog, the message "This allows the app to post on Facebook." Where is the error?

10 years 7 months ago
Licenses:

Hi, Jens Richter.

How can I enter your Community to test that issue?
Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Expired

Hello Michal,

i have updated to version 3.2.1.5, but the problem is also.

I have edit my first entry, but the domain is www.oekolinxx.de

Thanks, Alexander

10 years 7 months ago
Licenses:

Hi, Jens Richter.

You hold a JomSocial pro license.
It means that only ONE domain is supported.
Your supported domain is: 3-Visionaere.de

If your domain is wrong you can post a domain change request here:
www.jomsocial.com/forum/billing-issues
But you need to have valid reason to change e.g domain name typo.

Please, update your thread when domain change will be accepted.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 6 months ago
Licenses:
JomSocial Expired

Hello,

the support-Domain is updated. Can you solve the Problem now?

10 years 6 months ago
Licenses:

Hi, Jens Richter.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 6 months ago
Licenses:

Hi Jens,

I confirmed this is a bug. please wait for the fixes.

Regards,
Albert

10 years 6 months ago
Licenses:
JomSocial Expired

Hi,

when the update is available?

Greetings, Alexander

10 years 6 months ago
Licenses:

Hi Jens,

if the bug has been fixed, I will give the patch for you. sorry for waiting, this bug still on queue at our developer.

Regards,
Albert

10 years 6 months ago
Licenses:

Hi Jens,

please setup your facebook API. put "publish action" item at status and review.

Regards,
Albert

Moderators: Piotr Garasiński
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