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Facebook Connect Hangs on white form

9 years 9 months ago
Licenses:
JomSocial Expired

JomSocial Ver. 3.2.1.2
Joomla ver. 3.3.1

Trying to login with Facebook i'm experiencing 2 different problems:
1. sometimes after the click on facebook button, the request does not succed showing a problem on the configuration
but after some minutes it works properly....
2. in the case it works, after the form requiring for the user name, the procedure stops on a white frame.

i've checked the whole site and the rechapta seems to be disabled everywhere.

I can even explain that the same Facebook APP was working properly on a previous draft of site.
Thanks in advance

Fabio

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9 years 9 months ago
Licenses:
JomSocial Expired

sorry,
the site is not online at the moment.....

i'll let you know when it will be on!

Fabio

9 years 9 months ago
Licenses:
JomSocial Expired

ok ... i'm driving crazy!!!!
i've moved the site to a public DNS in order to let you access...
you can see the site at : cinema2.bigliettoelettronico.net

But now i can't conner anymore to Facebook....
the only thing that i can immagine is that the the site name is too long for Facebook.... but it's easier that there is a different mistake that i cannot see.....
attached you can see the Facebook setting....
Thanks in advance,
Fabio


Attachment Schermata2014-08-06alle23.28.09.png not found

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9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

Please you put the app domains to be "bigliettoelettronico.net", and remove the facebook canvas.

thank you

9 years 9 months ago
Licenses:
JomSocial Expired

Hi Dimas,
thank you for the suggestion, but the problem seems to be still there...

Do the servers need time to update???

Fabio

9 years 9 months ago
Licenses:
JomSocial Expired

After one hour the "connection" is still not working.
So the server update lack can be excluded.

Fabio

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

Can you provide me the backend access to this site cinema2.bigliettoelettronico.net/administrator/index.php please? I will try setup the FBConnect for you.

thank you

9 years 9 months ago
Licenses:
JomSocial Expired

Both User and pw is:
Biglietto-adm

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

I am sorry, still the backend is not working for me...

thank you

9 years 9 months ago
Licenses:
JomSocial Expired

Sorry Dimas,

biglietto-adm not Biglietto-adm

;-)

Fabio

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

I get 2 issue for the FBC issue :

#1 cache issue caused by your cache setting from your joomla template
I suggest you test this issue by using the beez template

#2 newest API code caused by the FB APi already updated.
well, I just changed your FB API code with mine and use the newest FB API code, and I think Jomsocial is not support it yet (but I am not really sure 100% because not tested on our newest code yet).. I need your help, can you use again your API code, please? i forgot didnt copy your API code and the API code already replaced with mine :)

thank you

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