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Facebook Connect Hangs on white form

10 years 10 months ago
Licenses:
JomSocial Expired

JomSocial Ver. 3.2.1.2
Joomla ver. 3.3.1

Trying to login with Facebook i'm experiencing 2 different problems:
1. sometimes after the click on facebook button, the request does not succed showing a problem on the configuration
but after some minutes it works properly....
2. in the case it works, after the form requiring for the user name, the procedure stops on a white frame.

i've checked the whole site and the rechapta seems to be disabled everywhere.

I can even explain that the same Facebook APP was working properly on a previous draft of site.
Thanks in advance

Fabio

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10 years 10 months ago
Licenses:
JomSocial Expired

sorry,
the site is not online at the moment.....

i'll let you know when it will be on!

Fabio

10 years 10 months ago
Licenses:
JomSocial Expired

ok ... i'm driving crazy!!!!
i've moved the site to a public DNS in order to let you access...
you can see the site at : cinema2.bigliettoelettronico.net

But now i can't conner anymore to Facebook....
the only thing that i can immagine is that the the site name is too long for Facebook.... but it's easier that there is a different mistake that i cannot see.....
attached you can see the Facebook setting....
Thanks in advance,
Fabio


Attachment Schermata2014-08-06alle23.28.09.png not found

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10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

Please you put the app domains to be "bigliettoelettronico.net", and remove the facebook canvas.

thank you

10 years 10 months ago
Licenses:
JomSocial Expired

Hi Dimas,
thank you for the suggestion, but the problem seems to be still there...

Do the servers need time to update???

Fabio

10 years 10 months ago
Licenses:
JomSocial Expired

After one hour the "connection" is still not working.
So the server update lack can be excluded.

Fabio

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

Can you provide me the backend access to this site cinema2.bigliettoelettronico.net/administrator/index.php please? I will try setup the FBConnect for you.

thank you

10 years 10 months ago
Licenses:
JomSocial Expired

Both User and pw is:
Biglietto-adm

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

I am sorry, still the backend is not working for me...

thank you

10 years 10 months ago
Licenses:
JomSocial Expired

Sorry Dimas,

biglietto-adm not Biglietto-adm

;-)

Fabio

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Fabio,

I get 2 issue for the FBC issue :

#1 cache issue caused by your cache setting from your joomla template
I suggest you test this issue by using the beez template

#2 newest API code caused by the FB APi already updated.
well, I just changed your FB API code with mine and use the newest FB API code, and I think Jomsocial is not support it yet (but I am not really sure 100% because not tested on our newest code yet).. I need your help, can you use again your API code, please? i forgot didnt copy your API code and the API code already replaced with mine :)

thank you

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