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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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9 years 11 months ago

#86191

Topic Author
Eugene
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Fresh Boarder
Posts: 10
Thank you received: 0

Licenses:

JomSocial Expired

Hello!
I have a problem with facebook connection.

When I try to connect with facebook, appear an empty pop-up window.
What is the cause?
Please, help me.
Eugene.

9 years 11 months ago

#86336

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Eugene.

Please, upgrade to current version of JomSocial -. 3.2.0.5 and check if issue still persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

9 years 11 months ago

#86995

Topic Author
Eugene
Offline
Fresh Boarder
Posts: 10
Thank you received: 0

Licenses:

JomSocial Expired

Hello!
I have updated jomsocial to 3.2.0.5. Facebook connection works

Moderators: Piotr Garasiński

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