Getting blank dialog box when attempting to login using FB account

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Getting blank dialog box when attempting to login using FB account

9 years 11 months ago

#83728

Topic Author
Amber
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Posts: 56
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JomSocial Active Socialize Expired

See attached.

I enter my log in credentials and then get this blank dialogue box. Help!

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The following user(s) said Thank You: WalterCek

9 years 11 months ago

#83796

Dimas Tekad Santosa
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Hi,

Please you update your Jomsocial and re-create again the FB app for fixing this.

thank you

9 years 11 months ago

#83942

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JomSocial Active Socialize Expired

What do you mean, "please update your JomSocial"? I am on the latest version already...in fact, I'm pretty sure that's what "broke" the FB connection to begin with.

Also, does this mean that every time there's an update I will have this problem and need to "re-create" my FB app???

Thanks in advance,
Amber

9 years 11 months ago

#84018

Dimas Tekad Santosa
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Hi amber,

You are still using version 3.2.0.3, you need update it to version 3.2.0.5

thank you

9 years 11 months ago

#84163

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JomSocial Active Socialize Expired

Ah, you are right (of course)! That didn't show up when I did "check for updates" within the JomSocial app itself. That said, I just did the upgrade and the Facebook connector works now--I did not have to recreate the Facebook app. Thanks!

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Getting blank dialog box when attempting to login using FB account

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