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blank popup to connect to facebook

10 years 1 week ago
  • Eva's Avatar
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after the fisrt successful popup, there is just a blank popup with not completion of the registration. fsockopen is enable, curl and gd... the facebook app look fine and the plugin is enabled. please help!!

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10 years 1 week ago
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Hi Eva,

fsockopen is available at your PHP settings? If you not sure, please asking your hosting support

Cheers,
Albert

10 years 6 days ago
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yes i did ensure with my hosting provider prior to my post, i have tried everything i've been able to research, but i am still receiving the error. i have recently upgraded to joomla 3.3 which is another issue, do you think that is possibly related?

10 years 4 days ago
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Hi Eva,

seem facebook changing they flow. our developer still trying to fix this issue. sorry for waiting.

Regards,
Albert

10 years 3 days ago
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hey it happens! i will awaiting a solution. thanks! :)

9 years 11 months ago
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Hi Eva,

please upgrade into our latest version. we fixed this issue already

Regards,
Albert

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9 years 11 months ago
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Attachment awesomess.jpg not found



i updated my prof. version, and attempted to sign in and i still get the blank pop-up after logging in with facebook via 'popup' only using chrome & safari. when using ie, i immediately get the attached screenshot, without a login option. HOWEVER, when using firefox, i am able to follow all prompts, including import facebook info, then it directs me to my profile without any import; and after manually uploading a profile picture, i get a broken link image for the icon, also attached.

PLEASE HELP!

thank you in advance!

please let me know if you need any access info again!

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9 years 11 months ago
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Hi Eva,

already clear your browser cache? because I got no any problem with FB login.
no blank page or avatar.



Regards,
Albert

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9 years 11 months ago
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okay, yes clearing the cache did resolve the blank screen problem, however no matter how i link the facebook, new or existing, i still get the broken image after importing. i am able to manually upload the profile image now. did you not have to manually upload your profile picture? and i notice in your screen shot that the number of photos says '0', isn't this also supposed to import your photos?

if just i could get it to import properly; i tried on 3 different browsers (chrome, ie & firefox).
should i submit a new topic, since the blank pop-up is resolved?

thank you so much for getting the facebook connect to link now, that's great!

9 years 11 months ago
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Hi Eva,

i'm not manually upload the avatar. btw, please open new topic for broken avatar if still happen.

Cheers,
Albert

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