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Adding New friend - Submit button has no action; but the request works

10 years 3 weeks ago
  • Udi's Avatar
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  • Udi
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Hi,

Friends -> add new friend
Popup appears with the correct data
Cancel / Submit : Pressing Submit --> nothing happens [Freeze]
Cancel --> return to friends

At Admin screen - request appears correctly.
At friend menu - request appears
At sender request status - request appears

Please Do Not ask to upgrade to latest version - it needs many changes to support RTL.

Thank you,
Udi

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10 years 3 weeks ago
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Hi, Udi.

Please upgrade to current version of JomSocial -> 3.1 (you use 3.1.0.1). It contain a lot of fixed and a VERY important security patch.
Then check if issue still persist.
If yes, please guide me how can I replicate this issue on your site - with links as I can't read/understand Hebrew.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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10 years 2 weeks ago
  • Udi's Avatar
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  • Udi
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Hello Michal,

Thank you for your reply; sorry for the delayed reply due to going live time ...

Regarding upgrade the version:
- Your system says we run the latest version
- If we upgrade we have to make a lot of adjustments, mainly due to RTL ND Hebrew
- we saw that security patch might be installed separately so we try to do it

Regarding the issue:
- user: test2 pw: 8-1
- main menu - 2 nd right ---
jomsocial menu -- 4 th right - friends
2 nd right - Search
Choose - serega
Add as a friend
You'll see the pop-up screen - the right button is - Submit
Pressing Submit - freezing

Maybe Merav can assist ...
regards,
Udi

10 years 2 weeks ago
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Hi, Udi.

Thank you, I manage to find links :)
I tested your site by disabling all plugins that add js scripts in header... but wasn't able to find the reason why modal window is freezed.
So I assign developer to this thread so he could take a look at it.

I see syntax error for js_pack in error console...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 week ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi there,

just set the error reporting to none in Joomla configuration will fix this issue.

Actaully the root of this issue come from your hebrew translation, not from our jomsocial code, since this is just minor issue, you can hide the error reporting as well.

thank you

Moderators: Piotr Garasiński
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