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"sign in with facebook" don't show in Internet explorer 7 and 8

10 years 2 months ago
Licenses:
JomSocial Expired

Please help me, don't show the "sign in with facebook" for module "HELLO ME" in Internet explorer 7 and 8.

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10 years 2 months ago
Licenses:

Hi, Paredes&Asociados.

Internet Explorer 7 is unsupported... It's really old ;)

Could you try enable "Compatibility view" and check if this helps?

Also, please try on our community page. Does this issue occurs there too?
www.jomsocial.com/community

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10 years 2 months ago
Licenses:
JomSocial Expired

ok but in ie9 on ver: 9.0.8112.16421 with update: 9.0.16 don't work and update ver: 9.0.23 yes!
and checking the compatibility view is still not accessed button facebook

10 years 2 months ago
Licenses:

Hi, Paredes&Asociados.

Please try on our community page. Does this issue occurs there too?
www.jomsocial.com/community

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 weeks ago
Licenses:

Hi, Paredes&Asociados

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

Hi, I still continue with the same problem in any browser.
facebook button is not displayed in the pop up.

additionally, can you help me telling me what is the template of this pop up and how as resizing to display larger?

thank you very much

Attachments:
9 years 10 months ago
Licenses:

Hi.

I can't access your site to see you issue due to htaccess protection.
Please, edit your first post and provide us with working htaccess credentials.

No, you can't make it bigger as this is controlled by js script... and script is minified so can't be edited.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

I've updated the data, much I appreciate your help.

and what is the template pop up login? I want to edit and add text in this

9 years 10 months ago
Licenses:

Hi.

Post a link where I could see that issue.

Notice that button and his code is not stored on your server. it's loaded straight from Facebook. So I check it to be sure... but if buton loaded from FB can't be displayed there is not much we can do as it is FB API...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

Hi, thanks for your help
here show the fb button:
so, the problem isn't the fb app?

then click in notifications or messages and show the pop up for login, here don't show the fb button.

(i have other ticket for login recurring start session)

9 years 10 months ago
Licenses:

HI.

I think that both issues could be related. So I assign Dimas to this thread as well.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
Licenses:
JomSocial Expired

This topic was before upgrading anyway was solved in the latest version of jomsocial. thanks

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