Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Hi,
I purchased/renewed the licence for JomSocial Pro a few moments ago. After I clicked on update (JomSocial) I got the following error message and the site is complete inaccessible.
Fatal error: Cannot redeclare azrulSysBot() (previously declared in /homepages/38/d630429415/htdocs/clickandbuilds/XTXServe/plugins/system/jomsocial.system/jomsocial.system.php:68) in /homepages/38/d630429415/htdocs/clickandbuilds/XTXServe/plugins/system/azrul.system/azrul.system.php on line 97
Frontend and Backend are not accessible. How can I fix this issue to bring back the Website asap.
Update:
After the restore of the web project I was able to update (!) to Version 4.5. But now I got the "Call to a member function getPendingCount() on boolean " error in the Backend/Adminsite of JomSocial.
JomSocial ActiveGURU ActivePublisher ActiveAdAgency ActiveiSEO ActiveSocialize Active
Hi
Could you share site credentials with me so i can debug this issue?
Please:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.