Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
JA Mood template has been updated to version 1.04. My downloads has version 1.03. Please add 1.04 to My Downloads so I can update manually. I bought supercharged and do not have a joomlart account.
Thank you for contacting us.
At the moment JA products do not update automatically on jomsocial.com.
I'll ask our admin to update it ASAP at Monday.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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I've sent you latest version via chat.
In "My Downloads" it should be updated ASAP.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you