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Looking for upgrade help

6 years 5 months ago
  • Matthew's Avatar
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  • Matthew
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I have site running Jomsocial 4.0.9 and need instructions on upgrading to 4.5

My first attempt was miserably unsuccessful...

6 years 5 months ago
Licenses:

HI, Matthew.

Thank you for contacting us.
1. Download installation package from here: www.jomsocial.com/component/digistore/licenses?Itemid=209
2. Unzip it.
3. Login to your site backend
4. Make a safe copy of your files and database (I recommend to use Akeeba Backup)
5. Install JomSocial using Joomla! Installer (default method to install any extension in Joomla!).

If after choosing package page just reloads - make sure that your site meets our system requirements: documentation.jomsocial.com/wiki/JomSoci..._System_Requirements
Especially upload_max_filesize should be at least 20M as installation package is nearly 20 MB.

If that won't help and you're still stuck - please, let me know.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 5 months ago
  • Matthew's Avatar
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  • Matthew
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No luck. It uploads but fails to upgrade databases. See attached screen shot.

Attachments:
6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Matthew,

Would you mind provide me phpmyadmin access, please? seems the DB installation need to be execute manually.

thank you!

6 years 5 months ago
  • Matthew's Avatar
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  • Matthew
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Can you post what you end up doing to fix this? I might have another site that will require this procedure.

6 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

The installation is done..

This issue actaully can be different, but most of them caused by missing field on the tables, on your issue you missed field "profileid" on table #__community_files, so I added it manually by using this code

ALTER TABLE `#__community_files` ADD `profileid` INT NOT NULL AFTER `type`;

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