The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

OOp's spoke to soon

2 years 3 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 46
  • Thank you received: 1
JomSocial Active

Joomla 3.8.1
PHP 7.1
Jomsocial 4.5

Mods will not upgrade manually or by ext manager. This has been a problem for the past three upgrades in which Dimas has made changes to correct but I am not sure what or where.
Following error:
Update path does not exist.
Before updating ensure that the update is compatible with your Joomla! installation.

2 years 3 months ago

HI, John.

Thank you for contacting us.
Yes, this is know issue but fixed. You need to download modules and update them manually.
Fix is in module files.
From next update they should allow for autoupdates.

You may download modules from here:

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: John
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site