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Text Colour in new Chat module

6 years 5 months ago
Licenses:
JomSocial Active Socialize Active

There are two areas in the Chat module where the background is white and the text is white - and therefore invisible

1. Type you message here.... box
2. The sent message in the chat area

Can you please advise where / how I can change the text colours in both instances?

I have now given you my access details - thank you

Thank you

Richard

6 years 5 months ago
Licenses:

HI, Richard.

Thank you for contacting us.
It seems that this issue is related with your current template.
By default text in box is dark gray and fully visible in white box background: prntscr.com/h4dl9t

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

I'll check your site and investigate the root cause of the issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Anders
6 years 5 months ago
Licenses:
JomSocial Active Socialize Active

Hello
I have given you the access details to the test site where you can see this issue. The problem is now only in the sent area where the text is still invisible. I know it is something to do with the colour changes that I have made to the template but it would be very helpful if you could let me know where the fault lies.

Thank you

6 years 5 months ago
Licenses:

HI, Richard.

Use this code:

.joms-chat__message-item.you .joms-chat__message-body > div {
color: #000 !important
}

Add it to your template main CSS file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Richard Cail, Lee
6 years 5 months ago
Licenses:
JomSocial Active Socialize Active

Thank you - that worked perfectly

I just have one last issue to resolve. When I send a message in the new chat module - the words "photo thumbnail" also appear under the text. They appear to be a link but nothing appears.

Again, thank you for any help you can give me.

Richard

6 years 5 months ago
Licenses:

HI, Richard.

Great to hear that :)
Issue with "photo thumbnail" is know and I reported it to our developers. We should have patch soon.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 5 months ago
Licenses:
JomSocial Active Socialize Active

Do you know when the patch will be issued to resolve the "photo thumbnail" issue in chat?
Thank you

6 years 5 months ago
Licenses:

Hi, Richard.

I can't provide exact ETA bit it should be available within two weeks.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
Licenses:
JomSocial Active Socialize Active

Hello
Has a patch been issued for the "photo thumbnail" issue in Chat?
Richard

6 years 4 months ago
Licenses:

HI, Richard.

No, I'm sorry, we'll need to wait for next hot fix release as our developer are focused on adjusting JomSocial for Joomla! 4.
So I share a patch to fix this issue.

Please, make safe copy of those files:

ROOT/ components/com_community/assets/source/js/chat/dist/bundle.js
ROOT/components/com_community/assets/source/js/chat/dist/bundle.min.js
ROOT/ components/com_community/assets/source/js/chat/dist/bundle.min.js.map
ROOT/components/com_community/assets/source/js/chat/messages.js

Then replace original files with patched ones from package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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The following user(s) said Thank You: Anders, Мимо проходил
6 years 4 months ago
Licenses:
JomSocial Active Socialize Active

Sorry but I don't know what you mean by "Then replace original files with patched ones from package"
Where do I find the patched files?
Richard

6 years 4 months ago
Licenses:

HI, Richard.

prntscr.com/hlqbk6 LOL
I mean exactly to replace original files, mentioned above (they start with ROOT) with patched files that are inside zip package.
Just unzip it on your device and Upload into Joomla! main folder (there where configuration.php is) and accept overwriting original files.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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