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Paid addons like pluggins and modules can't update via Joomla automatic updater

6 years 6 months ago
  • Gerard's Avatar
    Topic Author
  • Gerard
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  • Junior Boarder
  • Posts: 118
  • Thank you received: 3
Licenses:
JomSocial Expired

Hello,

I paid for some official fields and modules and I have Joomla notifications about update them trought Joomla Automatic updater system. The problem is that when I want to update it it shows a message error: URL updateing does not exists...

Thanks for your support,

6 years 6 months ago
Licenses:

HI, Gerard.

Thank you for contacting us.
All your purchases and additional extensions are here: www.jomsocial.com/component/digistore/licenses?Itemid=209
Also check "My downloads" tab - additional extensions are there.
There was an issue with previous versions of extensions so automatic update didn't work for them.
but that was fixed. nevertheless you need to upgrade them manually to latest versions that have this fix.
All next updated should be automatic.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Gerard
Moderators: Piotr Garasiński
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