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Joomsocial event 4.4.4 = 4.4.5 updates ERROR

6 years 6 months ago
  • hovik's Avatar
    Topic Author
  • hovik
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  • Posts: 1
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Licenses:
JomSocial Active

I have a problem with the backend update pops up the following message :
We can not find the license number that was entered. Please provide the correct license number. Here you will find your license number.
P.s - allow_url_fopen = On - is enabled

Anyone have any ideas yet?

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6 years 6 months ago
Licenses:

Cześć Hovik.

Thank you for contacting us.
The issue was... you just didn't provided your supported domain at jomsocial.com :)
When I entered domain name - license become activated :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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The following user(s) said Thank You: John, hovik
6 years 6 months ago
Licenses:
JomSocial Active

I have the same error but I did not understand what I have to do to correct ...
I created cron in cpanel this way:
*/5 * * * * lynx -source " deusasexoticas.com/index.php?option=com_community&task=cron " > /dev/null

and still continues to show the error in the system that the license is not valid.

6 years 6 months ago
Licenses:
JomSocial Active

I just changed it to wget -O / dev / null " deusasexoticas.com/index.php?option=com_community&task=cron "> / dev / null

6 years 6 months ago
Licenses:

Hi, Jorge.

Hovik's issue is not related with cron job but with recognizing license number.
In this case solution was just to provide domain url for the license here: www.jomsocial.com/component/digistore/licenses?Itemid=209
If it still doesn't work, check if allow_url_fopen is set to ON and cURL installed on your server.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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