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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

No activation email for learn.ijoomla.com

6 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I registered for the courses, but never got the activation email. I am blocked for now. Can you activate it or resend the email?

6 years 6 months ago
Licenses:

HI, Rick.

Thank you for contacting us.
You need to register and contact us - you have valid license for iSEO so after you provide me your username at learn.ijoomla.com - I'll enroll you to iSEO course.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Thank You, I have registered at learn.ijoomla.com. My user name is rickbearup (all lower case).

When I try to login I get this error: Login denied! Your account has either been blocked or you have not activated it yet.

I didn't receive the activation email, so was not able to confirm activation.

6 years 6 months ago
Licenses:

HI, Rick.

Done, you're enrolled to the iSEO course.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Rick Bearup
Moderators: Piotr Garasiński
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