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Member detaiols not available in back-end

6 years 6 months ago
  • Jon's Avatar
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  • Jon
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When I click on a users name in the backend user list in JomSocial I now get the message "Class only available on Joomla 1.6" instead of the page that shows the registration details for that member. This prevents me from seeing any of the detail associated with a member or making changes to those details.
I can still access the user details in the Joomla userlist but this does not include the extra field information collected in JomSocial.

6 years 6 months ago
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HI, Jon.

Thank you for contacting us.
This issue was reported so many times on our forum and solution is always the same... use search option at forum :)

www.jomsocial.com/forum/profile-universa...-on-joomla-1-6-issue

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jon
Moderators: Piotr Garasiński
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