Hi - I have and issue with JS 4.4 in that when a new user registers they get the welcome email but they aren't receiving the activation one. I thought it might be going into their spam folder but they claim not.

Is there a setting I'm missing somewhere? Are the two messages sent the same way?

Check if New User Account Activation is set to Self in:
Joomla Back-End/System/Global Configuration/
on left side change to Component/Users
find New User Account Activation

Hi Vladimir

Thanks for your reply :-)

It is set to "self"

Can anyone please help with this? It's causing a huge amount of support calls from my client.

I have same issue, only noticed w GMAIL accts....sometimes they get the activation email, sometimes not. I tested this w my gmail account sometimes it sends and other times it does not. Makes no sense. Using resend activation link will send the activation email most of the time. Frustrating

Hi Guys,

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so we can inspect this issue further.

thank you!