Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Chat: Message delete button & Notification

2 years 3 months ago
  • André's Avatar
    Topic Author
  • André
  • Offline
  • Fresh Boarder
  • Posts: 31
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi

I miss in the chat the delete button... i see u work around this... i hope asap - because my community is online and many users write me with this issue... because they have a lot of messages...

And what i also miss is a notification when the other user is not online... how is that?

Thanks for your help...

2 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi André,

I am sorry for the trouble for delete message issue, i hope our developer will solve it asap.

and regarding

And what i also miss is a notification when the other user is not online... how is that?

I dont really undertsand, please provide me the video to replicate this and your backend access so I can test it

thank you!

2 years 3 months ago
  • André's Avatar
    Topic Author
  • André
  • Offline
  • Fresh Boarder
  • Posts: 31
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Dimas

Thanks for your reply... when do you think they have a solution for this delete-issue?

Notification:

For ex. i write u a new message via chat - but u are not online. so i think you will recieve a notification mail - is this right? this is not working... just when i write u a message direct (via your profile) - then u recieve an notification email.

thanks,
andre

2 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Andre,

Nice found.. I mark this issue as bug now.

cheers!

2 years 3 months ago
  • André's Avatar
    Topic Author
  • André
  • Offline
  • Fresh Boarder
  • Posts: 31
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Dimas

When is the next release (Bug Fixing)? My community is with 4.4.4 online... so i've some problems with a lot of emails from the half of the community...

And why they messages are not saving in the Monitor on the Backend??

thanks,
andre

2 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Andre,

I hope our developer can fix the issue this week...I will let you know when the patch from developer available.

thank you

2 years 3 months ago
  • John's Avatar
  • John
  • Offline
  • Fresh Boarder
  • Posts: 46
  • Thank you received: 1
Licenses:
JomSocial Active

having the same problems. Please notify for bug fix

2 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi John,

I am sorry not yet.. I will push again the developer.. FYI right now the developer also creating the chat panel plugin, it will be like common chat system.

thank you!

2 years 2 months ago
  • André's Avatar
    Topic Author
  • André
  • Offline
  • Fresh Boarder
  • Posts: 31
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi

I installed the latest version of JS 4.4.5. Now 3 issues in the chat:

1. How can i delete the old conversations??
2. I have 3 chats with the same friend... why this is not just one chat?
3. what about the notification? for ex. i write u a message and u are not online - so i think u need to recieve an email notification??

thanks for your quick help...

2 years 2 months ago
Licenses:
JomSocial Active

André wrote: 2. I have 3 chats with the same friend... why this is not just one chat?

I have the same situation with old messages that was started before 4.4 as a different topics. I wish it could be combined in one chat.


Sorry for my English
2 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

André wrote: Hi

I installed the latest version of JS 4.4.5. Now 3 issues in the chat:

1. How can i delete the old conversations??
2. I have 3 chats with the same friend... why this is not just one chat?
3. what about the notification? for ex. i write u a message and u are not online - so i think u need to recieve an email notification??

thanks for your quick help...


this feature is not available in version 4.4.5 yet, please wait in 4.4.6 or 4.5

thank you!

2 years 2 months ago
  • lion's Avatar
  • lion
  • Offline
  • Junior Boarder
  • Posts: 103
  • Thank you received: 2
Licenses:
JomSocial Active iSEO Active Socialize Active

Hello Dimas, we need the notification again, this is important => if i downgrade ......than i have the notification again? (please give me the link to the latest functioning Version)
Thank You

2 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Here is the link to download the old version www.jomsocial.com/download-old

2 years 2 months ago
  • lion's Avatar
  • lion
  • Offline
  • Junior Boarder
  • Posts: 103
  • Thank you received: 2
Licenses:
JomSocial Active iSEO Active Socialize Active

which one i have to use with the latest old message System.....4.3.5?
(I do not believe that these problems will be resolved in the near future)

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW