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Problem with envelope showing red numbers even after I read all messages.

6 years 7 months ago
  • Jonas's Avatar
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  • Jonas
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Hi,

I´m so sorry to keep on asking for help but it is not working.

After I understood I had to use the JS Toolbar instead of Community Toolbar for Socialize Template the envelope now show red numbers.
That´s is great!

But after I have read all messages in inbox and the number is 0 it jumps up to 97 unread after next move on the page.
I have gone through the 97 messages some times and read them over and over but they won't just stay down.

I understand that I´m not the only one having this problem on our site.

Please tell me how to "kill" them or mark them as read so envelope show correct number.

Regards
Jonas

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jonas,

You need update table community_chat_activity, on that table you need insert new chat_id, with new record "seen", and your "user_id"..
If you have record "seen" so your chat_id already opened and read.



thank you!

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