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Update alert for all modules altough installed newest JomSocial Version

6 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hello,
I have installed on a brand new Joomla installation 3.7.5 the newest version of JomSocial 4.4.2 (and just upgraded to 4.4.3) and when I navigate to the Extensions Update page I do get notifications that there are newer module versions available. All modules are showing version 4.3.5 while there are versions 4.4.3 available.
Do you know what went wrong here ?

6 years 6 months ago
Licenses:
JomSocial Active GURU Expired Publisher Expired AdAgency Expired iSEO Active

Just go to the
www.jomsocial.com/my-downloads

you can download modules there.

6 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Thanks for the link....I have already downloaded the last available JomSocial package that includes everything and is named com_community_professional.4.4.3.zip.
They are all included in the package and are suppose to be installed together with all plugins and all other installation routines in one process. And this installation worked fine and for those modules the version is correct with 4.4.3

It is about all the additional modules in the package under folder 'Extras' and 'modules' and I have installed all of them one by one.

JS Birthdays module
JS Dating module
JS Event Sugesstions module
JS Force Avatar plugin
JS Force Fields plugin
JS Friends Suggestions module
JS Groups Suggestions module
JS Members Map module
JS Popular Events module
JS Popular Groups module
JS Profile Completeness module
JS Toolbar module
JS Trending Events module
JS Trending Groups module
JS Trending Photos module
JS Trending Videos module

They are listed as version 4.3.5 while there should be versions 4.4.3 available as per reference to the xml files under
www.jomsocial.com/updates/

So why they are not included in the newest JomSocial package in the Extra folder.
There is no place on JomSocial page to download the individual modules and no way to automatically upgrade them as there is warning:

Update path does not exist.
Message: Error updating COM_INSTALLER_TYPE_TYPE_.
Notice: Before updating ensure that the update is compatible with your Joomla! installation.

One remark: There was an announcement that JomSocial 4.4.3 release introduces the possibility to upgrade JomSocial installation on a single click of the button.
But this obviously does not work considering the experiences with the module updates

So how can I get latest 4.4.3 extra module versions ?

6 years 6 months ago
Licenses:

HI, Guys.

Thank you for contacting us.
I assign developer to investigate this issue further.

Markus, please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

So we could see that issue on your site first.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Please note I have provided the login credentials to our page for further investigations, Thanks

6 years 6 months ago
Licenses:

HI, Markus.

Thank you.
It seems that Joomla! Update for extra modules is not ready yet.
I report this to our developers.
I'll update you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:

HI, Markus.

This issue was fixed by our developer, but due to huge number of patch files I can't provide you a patch now.
Fix will be available in next hot fix release.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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