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After upgrade from 4.3.5 to 4.4.1 I get only a blank white site

6 years 8 months ago
  • Andre's Avatar
    Topic Author
  • Andre
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  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Hallo Jomsocial Team,
after upgrade from 4.3.5 to 4.4.1 I get only a blank white site when I try to log in? only by front page backend is ok?
Please help!

6 years 8 months ago
Licenses:

HI, Andre.

Connect with your server via FTP client and rename this file from:

ROOT/components/com_community/libraries/facebook/facebook.php

to:

ROOT/components/com_community/libraries/facebook/Facebook.php

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
  • Andre's Avatar
    Topic Author
  • Andre
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Now everything works great again. Thanks for your help :)

Best regards

6 years 8 months ago
Licenses:

HI, Andre.

Great that it helped ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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