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Blank frontend page after update

6 years 8 months ago
  • Anita's Avatar
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Hello.
After update, i have a blank page in my frontend.
:( I have no idea... Please help. Thank you...

6 years 8 months ago
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HI, Anita.

Thank you for contacting us.
This is due to:

Fatal error: Class 'Facebook\Facebook' not found in /var/www/vhosts/vivatalenta.de/public_html/components/com_community/libraries/facebook.php on line 66

I need to access your site via FTP.

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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6 years 8 months ago
  • Anita's Avatar
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  • Anita
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I have done. Thank you, Michal!

6 years 8 months ago
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HI, Anita.

Fixed.
We had to rename file: facebook.php to Facebook.php at

ROOT/components/com_community/libraries/facebook/

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Anita
6 years 8 months ago
  • Anita's Avatar
    Topic Author
  • Anita
  • Offline
  • Fresh Boarder
  • Posts: 57
  • Thank you received: 12
Licenses:
JomSocial Active Socialize Active

Thats great! Thank you so so much! :))))

Moderators: Piotr Garasiński
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