Support team is available Monday to Friday
From 12AM to 4PM (UTC Time)
I hate to "beat a dead horse" but I'm still having issues with the front end login. My site members are having trouble logging on as well. Even logging in as admin from the front
I get the message: you are trying to access a page that is used for register members only.
Now, before you tell me to update the redirect plugin, I have already done that... and I'm running the latest version, 4.3.3 of Jomsocial. I've checked for outdated plugins etc.
I can attach a screenshot of the message if that helps. I'll include the backend log in if needed – just need this problem to get resolved.
I made some changes in the backend to help mitigate the problem, deleted unnecessary plugins, changed Jomsocial Redirect/Override User Reg to NO.
I also changed the System Page Cache to exclude: Profile page and Community Menu. Now, logging in seems to have gotten better, but, please do check the menu item itself.
This message contains confidential information
Yes, this problem is not a constant. For instance, if I log in and log out in quick secession I will get the page that states, "you are trying to access a page that is available for registered users only".
To me, it seems to be a caching issue, but I have turned off caching altogether. I'll continue to use the site without changing anything. If I or a member runs into the login issue again I will reach out to you again.