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iJoomla frozen

7 years 9 months ago
Licenses:
JomSocial Active

Hi I upgraded my site to JomSocial and my site went completely down with this error:

Fatal error: Class 'cobject' not found in /home/proutglo/public_html/resources/components/com_community/libraries/core.php on line 1622

I have another support thread for that. But is seems you do not work on the weekend :-( Really? $100 software and you do not work on weekends?

So I tried to use the iJoomla Installer as suggested here in the Forum but that just made the backend admin freeze.

Now what?

7 years 9 months ago
Licenses:

HI, Karl.

Thank you for contacting us.
Please:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Our support in weekend is limited so the response time may be longer - but we do work :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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