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JomSocial ActiveAdAgency ExpirediSEO ActiveSocialize Active
Currently running version 4.3.5 with Socialize template and when trying to add a comment to a post the comment will not show, If I hit refresh the comment will appear.
Thank you for contacting us.
It sounds like js script issue.
Browse to backend -> Extensions -> Templates -> Socialize -> General and make sure that Optimize JS is disabled.
Please:
1. Edit your first post.
2. Click switch below main text field:
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3. Provide your site details: backend URL, admin credentials and FTP:
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4. Let us know that you provided credentials by posting in the same thread.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
JomSocial ActiveAdAgency ExpirediSEO ActiveSocialize Active
Optimize JS is disabled. and I set up test site with a new install no problems. I don't know if it's plug-in issue? I have provided credentials for the admin/back end of site. Thank you for your time,
1. Post on main activity stream
2. Post appear on the stream.
3. Comment that post
Result:
Site displays "Undefined error" and comment appears after reload.
Expected result:
Comment should appear without any error right after posting.
I assign developer to investigate this issue further.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you