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start over and over again new update process

6 years 10 months ago
  • Anita's Avatar
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  • Anita
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Hello. I updated my site from 4.3.3 to 4.3.4 but
the updating process starts over and over again ... and in the backend it writes installed version 4.3.3 Pro...

Please help. Thank you!

6 years 10 months ago
Licenses:

HI, Anita.,

Thank you for contacting us.
That was just browser caching issue. In cases like that just clear your browser cache or use other browser.
JS installed on your site: prntscr.com/fnpd2m
But why installing 4.3.3? Latest version is 4.3.4 ^^

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6 years 10 months ago
  • Anita's Avatar
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  • Anita
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Thanks Michal, but I updated to 4.3.4 !!? Should I make a new update process?

6 years 10 months ago
Licenses:

HI, Anita.

Yes, please, try again using latest package from here: www.jomsocial.com/component/digistore/licenses?Itemid=209
Install it using Joomla! Installer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Anita
6 years 10 months ago
  • Anita's Avatar
    Topic Author
  • Anita
  • Offline
  • Fresh Boarder
  • Posts: 57
  • Thank you received: 12
Licenses:
JomSocial Active Socialize Active

Ok, thanks Michal, now it is the right version....

But i empty the cache and the update process starts over again?!

6 years 10 months ago
Licenses:

HI, Anita.

please check it. I fixed the issue.
this issue cuased by browser cache. I set my browser at "safe mode" and visiting jomsocial backend and compliting instalation process.

Regards,
Albert

The following user(s) said Thank You: Anita
6 years 10 months ago
  • Anita's Avatar
    Topic Author
  • Anita
  • Offline
  • Fresh Boarder
  • Posts: 57
  • Thank you received: 12
Licenses:
JomSocial Active Socialize Active

Thank you!!! :)

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