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Not enough memory to process the image while uploading from any phone

9 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

Not enough memory to process the image while uploading from any phone.
My site is going live this week but i am facing problem from mobiles.I have info.php you check configuration. www.qatar333.com/info.php
here is the video which i made on my mobile using screen recorder
vimeo.com/220429193

9 years 4 months ago
Licenses:

Hi, Ismail.

Thank you for contacting us.
Please, check if your site meets our System Requirements: documentation.jomsocial.com/wiki/JomSoci..._System_Requirements
If not, please, contact with your hosting provider in order to increase them.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Active iSEO Active Socialize Expired

Dears,

I Already did necessary changes according to jomsocial requirements,I dont know If there any thing wrong and also posted above my php info link for details configuration.I am facing issues only when using mobiles. On desktop its working

9 years 4 months ago
Licenses:

HI, Ismail.

I've checked your settings and they look good.
I also tested uploading from phone.
I uploaded image successfully... please, check how big is the file you're trying to upload - length (size) and dimensions.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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