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Problem after installing JS 4.3.4 Pro. Now there is a update of JS 4.3.4 blockin

7 years 11 months ago
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Hi,
Asked a question in the community and Sinisa asked me to post this here.
After installing JS 4.3.4 Pro Joomla notifies me that an update of Jomsocial 4.3.4 standard is available.
There is also a update of JCE editor.
I don´t se the point of installing the JS 4.3.4 when I have the JS 4.3.4 Pro.
However I can´t make JS 4.3.4 go away from my update site and when I´m trying to update the JCE I get a yellow warning that I have to download js manually from my account.
It´s blocking my JCE update.

Attachment not found




On update, information box says that I should download the package manually.

Thank´s

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7 years 11 months ago
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Just got notis that there is a other update.
Widgetkit 2 - Joomla 3.x Extension 2.9.7 to 2.9.8
The same result, can´t update it, JS is blocking it.

7 years 11 months ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Jonas

I have fixed the issue on your site. The "Pro" word should be removed.

We advertise pro and standard as "Plans" now, the extension is exactly the same and it isn't logical to be there.

- Don't say feature not working. Instead, explain what you tried and what was the outcome.
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7 years 11 months ago
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Thanks Sinisa,

Now the JS is not there but I can´t update the other 2.
Get the same warning to download JS.

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7 years 11 months ago
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Hi, Jonas.

Thank you for contacting us and reporting this issue.
I passed it to our developers to investigate it further.
We should have fix ASAP.

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7 years 11 months ago
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Hi, Jonas.

Replace ROOT/plugins/system/jomsocialredirect/jomsocialredirect.php with file from package.

ufile.io/n8mlx

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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7 years 11 months ago
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Hi Jonas

I have just fixed the issue on your site and updated one extension.
I left the other for you to test :)

- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and read documentation which can give you answers to almost all questions you may have
7 years 11 months ago
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Thanks!

Just did the other and it works but I still get:
Warning
Update: Could not open update site #22 "T3 Framework Update", URL: www.t3-framework.org/update.xml
Update: Could not open update site #47 "Socialize Template", URL: wwww.jomsocial.com/updates/socialize_update.xml

It wasn't´t there before JS 4.3.4

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7 years 11 months ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

You can re-download the socialize package now (i have just updated all the others) and re-install it.

Then the message should be gone (it's a typo actually) :)

- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and read documentation which can give you answers to almost all questions you may have
7 years 11 months ago
  • Jonas's Avatar
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  • Jonas
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Just did as you suggest but the problem is still there.

7 years 11 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Well, thats normal

You must go to the "Update Stes manager" in Joomla to delete (or disable) those that are wrong like "wwww.socialize..."
I deleted that one for you :)

- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and read documentation which can give you answers to almost all questions you may have
The following user(s) said Thank You: Jonas, Jean-Michel
Moderators: Piotr Garasiński
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