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ADSAGENCY

8 years 4 months ago
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Im setting my text ads on sidebar 2, and accoring to the setting the maximum ads show will be 10 in a row. BUT... i have 6 ads currently, it only show 5 ads. How to fix this?

8 years 4 months ago
Licenses:

Hi, Azri.

Thank you for contacting us.
I assign AdAgency developer to investigate this issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 4 months ago
Licenses:

Hi Azri,
I saw that you changed your website log in, please send me by email to alin at ijoomla dot com website admin and FTP so I can have a look and investigate this issue.
Thank you.
Alin

8 years 4 months ago
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Hello Alin

Already email you the password. It can be used for my back end and also for ftp

8 years 4 months ago
Licenses:

Azri,

I received your admin and I saw that you have set geo locations and jomsocial tageting for ads. This mean that if you see 5 and not 6 the 6th one have some settings that do not meet your profile. Please check that.

Alin

8 years 4 months ago
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I carefully set it all the ads based on my country. The funnies thing is. When i set the ads for public... its show properly 6 ads. But if set ti register only.. i can see 6 ads with 1 duplicate ads.

8 years 4 months ago
Licenses:

Can you please provide us your IP address and let me know if you are logged with "admin" account. If not, please provide us your account access too, I will log with that account and I tried to replicate this issue.

Kind Regards,
Alin

8 years 4 months ago
Licenses:

I also tried to log via ftp with administrator account access but this doesn't work. Please let me know if something was changed.

8 years 4 months ago
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Hello again alin

You may try using this account. This is just normal account and will be deleted after you use it.

Username: alin
Password: abc12345

Or you can try to edit all my ada not to use geo location.

After that yiu can see the problem.

8 years 4 months ago
Licenses:

Azri,

Is not about admin, admin is working with the data you sent me earlier.
What I want is FTP data and your IP, please send them by email or you can open a ticket on helpscout.net where you had them in the past.

Alin

8 years 4 months ago
Licenses:

Please tell me if the issue is with this ad - MRAZ Beauty Care, this is visible only for "Female" and maybe you are logged with an account that is "Male", because this, when you are logged, you can not see that ad.

Kind Regards,
Alin

8 years 4 months ago
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Its not about that... what i see is duplicate ads

8 years 4 months ago
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Please send me on email your IP address, I need to add your IP on module files, so I can replicate the issue. I need to see what you see.

Thanks,

8 years 4 months ago
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My ip 202.152.86.143

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