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Fatals erros since latest upgrade

7 years 4 months ago
  • Steve's Avatar
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Hi,

a few days after the upgrade, I noticed that I'm getting those errors:

Inbox:

Fatal error: Class 'CInboxHelper' not found in /[MYPATH]/components/com_community/templates/jomsocial/layouts/inbox.read.php on line 160

Myfriends:
Notice: Undefined variable: radiusItems in /[MYPATH]/components/com_community/templates/jomsocial/layouts/filterbar.html.php on line 80
Fatal error: Call to undefined method CMapsHelper::getRadiusDistance() in /[MYPATH]/com_community/templates/jomsocial/layouts/friends/list.php on line 107

Replacing those files with older files (from backup) resolves the issue partly.

Is this a know issue?

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Hi Steve,

Would you mind provide me back end and FTP access please?send it via message on our community..

Thank you

7 years 4 months ago
  • Steve's Avatar
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Credentials sent :)

7 years 4 months ago
  • Dimas's Avatar
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Thank you for the FTP access, but I cant modify any file on your site, I get this error on my FTP :

Response: 	550 CHMOD 755 emails.php: Operation not permitted

Can you provide me full access on that FTP account?

thank you!

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please check again I already upgraded the helpers files manually, if this issue still happens it can be caused by your hack code, because I see some of hack layout on yout site

thank you

7 years 4 months ago
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Hi Dimas,

thanks for that!
The "MyFriends page" is working properly at first sight!

Inbox issue:
I still have the issue with:

Fatal error: Class 'CInboxHelper' not found in /share/MD0_DATA/Qweb/hardnation/components/com_community/templates/jomsocial/layouts/inbox.read.php on line 160

I've compared the file inbox.read.php (older version and the new one)

Old:
<div class="joms-list--message joms-comment--inbox joms-js--inbox"><?php echo $htmlContent; ?></div>
<div class="joms-gap"></div>

New:
<div class="joms-list--message joms-comment--inbox joms-js--inbox"><?php echo $htmlContent; ?></div>
<?php if(CFactory::getConfig()->get('enablereadstatus')){ ?>
        <div class="joms-message__status joms-js--inbox-status" data-lang-notseen="<?php echo JText::_('COM_COMMUNITY_INBOX_NOT_SEEN'); ?>">
            <?php echo CInboxHelper::formatReadByString($msgid); ?>
        </div>
<?php } ?>

Maybe some configuration issues?

7 years 4 months ago
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Hi Steve,

Please you send me message to "js-support" on your site, because when I tested it everything is fine.. weird..

Let me know once you done


thank you

7 years 4 months ago
  • Steve's Avatar
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Hi Dimas,

turns out the upgrade wasn't successful due to server configurations.
Once I reinstalled JS on a live server with proper configurations, all the issues are solved!

Many thanks for the great support!

7 years 4 months ago
  • Dimas's Avatar
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You're welcome, glad to know that :)

Moderators: Piotr Garasiński
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