Hi , my site ( www.artbackr.com ) is not functional after upgrade to jomsocial . I am running joomla 3.3 and jomsocial 3. I am hosting with cloudaccess . Can I open a ticket to have this resolve ?

Hi Jimmy,

Would you mind send to send backend and FTP info? please send by using Message on Community. . and dont forget put the forum URL there..

thank you

private message info to you

Hi Jimmy,

what is your admin / backend access? can you send it to message as well please? and your problem appear after upgrade to 4.3 ?

thank you!

private message you info

the website is artbackr.com

Thank you but you still missing login access for artbackr.com/administrator/index.php

also, can you make sure you backup all data before I process this further, please?

HI Jimmy,

OK its done.. upgrade Joomla and Jomsocial to the latest version

thank you!